SHIPPING POLICY

Orders normally takes 2-3 business days for processing (not including holidays and weekends). An e-mail confirmation will be sent to the e-mail address provided once your order has shipped. 

** U.S. Shipping Rates & Delivery Times

USPS Priority Mail

• Delivery Commitment 

 Delivery typically in 1-5 days

• Service Area                    

 Destinations and Origins: All 50 states and Puerto Rico

• Benefits                            

 Includes USPS online tracking

 Includes insurance coverage

USPS Priority Mail Express

• Delivery Commitment

 Overnight delivery 

• Service Area

 Most U.S. locations

• Benefits

 Includes USPS online tracking

 Includes insurance coverage

 Includes proof of delivery signature record

P.O. Boxes & APO/FPO or U.S Territories

• As a service to our men and women in the Armed Forces, we will ship to APO/FPO addresses. Orders shipped to Domestic P.O. Boxes and APO/FPO addresses must be sent using USPS Priority Mail®.  Because these are government addresses and therefore must be shipped using this method.  Delivery may take longer than the standard transit times quoted.

Shipments to Alaska, Hawaii & the U.S. Territories

• Orders shipped to Alaska, Hawaii or any of the U.S. territories may take up to 10 business days to arrive.

• We ship to U.S. Territories including American Samoa, Federated States of Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, and the U.S. Virgin Islands. Orders shipped to these locations must be shipped via USPS Mail and may take longer than the standard transit times for arrival. 

INTERNATIONAL SHIPPING

• We are happy to serve our international customers by offering USPS INTERNATIONAL for shipping and handling to most destinations around the world. International shipping charges are based on several factors including total price of items, the weight of the package, and its destination. Risk of loss and title for merchandise shipped internationally will pass to you upon our delivery to the carrier.

INTERNATIONAL SHIPPING RATES & DELIVERY TIMES

• USPS PRIORITY MAIL INTERNATIONAL            5-10 Business Days           

• USPS EXPRESS MAIL INTERNATIONAL             3-6 Business Days 

• PLEASE NOTE:  Express Mail International requires the customer’s signature.

Taxes and Duties

• All applicable Customs fees, taxes and duties are the sole responsibility of the customer.  Customs authorities require that we state the value of your order directly on your package.   It is at the sole discretion of the Customs agent to release your package.  We have no control over possible delays due to Customs once the package has left the U.S.

Policy And Terms

• By placing an order at shoegazmboutique.bigcartel.com, you are responsible for original shipping charges, all applicable Customs Import fees and/or surcharges and the cost of return shipping back to shoegazmboutique.bigcartel.com.  This also applies to any shipments that are refused by you at delivery.